Effective Date: 04/23/25

Welcome to Countertop Source (the “Company”, “we”, “our”, or “us”) and thank you for visiting www.countertopsource.com (the "Site").

By accessing or using this Site, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you should not use this website.

1. Use of Our Site

By accessing or using our website, you agree to comply with all applicable laws and regulations. You also agree that you will not:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Site or systems
• Interfere with or disrupt the integrity or performance of the Site
  

2. Products and Services

Countertop Source offers custom countertop fabrication, installation services, and related services and products. All service and product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any service or product at any time.

Images shown on the website are for illustrative purposes only. Actual products may vary slightly in appearance due to natural variations and material sourcing.

3. Quotes and Orders

All quotes provided through the Site or by Company representatives are valid for the period stated on the quote (typically 30 days). Orders are subject to confirmation and acceptance by Countertop Source. We reserve the right to refuse or cancel any order at our sole discretion. Pricing and material availability are subject to change. Please contact a Company sales representative for the full quote details.

4. Payments

Full payment or a deposit may be required before an order is processed. All payments must be made via accepted payment methods listed on our Site. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

5. Cancellations and Returns

Because many of our products are custom-made, orders may not be canceled or returned once production has started. Please contact us immediately if you need to request changes or cancellations. Any approved returns may be subject to restocking fees.

6. Warranties and Disclaimers

Products and services may be covered by manufacturer warranties, which vary by product. Countertop Source does not guarantee the performance or longevity of products beyond the warranty period.

To the fullest extent permitted by law, the Site and services are provided “as is” and without warranties of any kind, either express or implied.

7. Limitation of Liability

To the maximum extent allowed by law, Countertop Source shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or relating to the use of the Site, products, or services.

8. Intellectual Property

All content on the Site, including text, images, logos, graphics, and software, is the property of Countertop Source or its licensors and is protected by copyright, trademark, and other laws. You may not use, reproduce, or distribute any content without our prior written consent.

9. Privacy

Use of our Site is also governed by our Privacy Policy. Please review it to understand our practices regarding your personal information.

10. SMS Terms And Conditions

SMS For Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications: Upon consenting to receive text messages from Countertop Source, you may receive communications related to schedules, project status, and other information related to your order. Please note that standard messaging disclosures apply.

Message Frequency: Our SMS message frequency is determined by the need to keep you updated on the status of your project per our discretion.

Potential Fees for SMS Messaging: Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

Opt-In Method: Customers may opt-in for SMS messaging from Countertop Source verbally during a call initiated through our website: www.countertopsource.com. During the call, customers will be asked: "Do you agree to receive texts from Countertop Source? Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at www.countertopsource.com/privacy-policy." This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.

Opt-out: Customers can opt-out of SMS messaging from Countertop Source] by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

Standard Messaging Disclosures:

• Messaging frequency may vary.
• Message and data rates may apply.
• To opt out at any time, text STOP.
• For assistance, text HELP or visit our website.
• Visit www.countertopsource.com/privacy-policy for our Privacy Policy.

11. Modifications

We may update these Terms and Conditions from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of the Site after any changes constitutes acceptance of those changes.

12. Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Countertop Source
459 Old Hwy 91 - Unit 1
Hurricane UT 84737

‭(435) 251-8257
‬info@countertopsource.com